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endure

Bored and frustrated--a volatile combination

I have had the worst couple of days. A close friend and I are managing the automation of a charity program for our synagogue. The program lets members choose people to send holiday greetings to and then sets up automatic reciprocity. Each greeting is $3 so it raises a lot of money for different charities. The first anoyance is that I have been shouting politely at the programmer that all our members are stupid--that they have to immediately be shown how to log in and not have to go through numerous screens to get their ID and password. Mind you, the synagogue board already was really scared of actually entering the 21st century and allowing folks to buy these greetings on line with a credit card--no this is really just a huge name database and members have to mail a check in later to pay. So, having won the battle of the passwords (the anal retentive prograammer didn't want people to pick their own passwords and IDs because he didn't want the world logging in (as if they cared). Sigh.

Next, we went live on Friday and as I am the administrator--I was innundated with frantic calls from people who can't read--the first screen says ENTER YOUR EMAIL ADDRESS and the system will mail an ID and Password after checking to see if the person is legit. So, I started handing out passwords and IDs manually. I gots lots of work done--this was the day that my client's server went down and I was scrambling to find a new ISP and get their four web sites back online. Then the calls started getting angry because women's unqiue last names weren't included (I thought they were and didn't check the actual list). The synagougue office started screaming because they got calls. The upshot--the programmer and program dropped the field that included the second last name. So, after denying any fault all day, the programmer reluctantly admitted the huge error (this is 1,000 names we're talking about when you include teachers, staff, and tutors as well as nursery school parents and youth leaders). So the system was taken down.

All my friend and I can do is laugh.

Meanwhile, my youngest caught the crud and has a 103 degree fever.

Can I whine some more??? The only good thing is that Cathy has written another chapter of Howling At the Moon.

Comments

Bad, bad programmer. He should write a program according to specification. That means: not writing differently because he thinks it's better. At most he could have informed you there might be a security risk (from your description it doesn't look like that's the case), but that's about it.

I could have warned you though: programmers have inherently big egos and what they do is always the way it was supposed to be, has no errors, and what I write is always better than that of the next guy (or girl). So, logically and naturally, his reaction to the missing field was: "not my fault".

I'm glad you and your friend could still laugh about it.
(((ix))) :)